Refund policy

• One Direct Fit reserves the right to charge a 15% restocking fee on any merchandise returned.  

• One Direct Fit  will refuse any returned merchandise if items are not returned in the original Sealed/Unopened Box. 

• The customer is responsible for insuring each return and all carrier shipping charges on the return.  
• One Direct Fit will not accept returns via any other carrier other than UPS or Fed Ex. Customer will e-mail the tracking number to within 24 hours of return pickup.
• There are no returns on electrical parts unless it has a manufacturers defect.

 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, just go to our contact page and tell us the exact issue so we can start the return/refund process. 

You can always contact us for any return questions.